How Kaspersky Internet Security locate the lost Android phone?

Now Kaspersky Internet Security will help you in finding your lost phone, you can do so by following these steps else you can ask from Kaspersky support team.

Steps to follow:

First, login to your Kaspersky account on your PC.

Now, navigate to its main page there, you have to go to “Devices” subsection.

After that, you’ll find a list of devices that have been protected with the Kaspersky Internet security visible on your screen.

(In order to get its steps for enabling this feature of remote management on a user’s Kaspersky account, call to its support team.)

From this list, you can select a mobile device that has been lost or stolen.

And then, you can press on “Lock, Locate, or Manage Device” button visible on the screen of your device.

Thus, a new window by which users are able to find their stolen or lost mobile will be visible on your screen.

Here, you can go to “Commands” tab.

Note: if users are not able to find “commands” panel on Kaspersky Internet Security user interface then, you may call to its support team.

Next, you have to go to a button having commands that users wish to send their phone. Some of the commands are as under:

1. Lock and Locate: this command will help you in locking your phone and find the location using GPS or GSM. The location is visible on the map and is visible to its result section. Apart from that, users may also specify a text message that is displayed on the device’s screen.
2. Alarm: this command will help the users to lock the device along with the sounding of an alarm, even though a device has been muted.
3. Mugshot: this command will help you to get a mugshot of an individual who is currently using a mobile device. The taken mugshot will be visible in the result section. A “Mugshot” command will take place on the device only when a mobile has a front camera present on it.

For more information, Call on Kaspersky Antivirus support number Australia 1800-921-785.

Also Read This Blog: How to activate Kaspersky commercial antivirus version?

How can I fix Activation error “Cannot set up server connection”?

If you are using Kaspersky application on your computer and you come across an error “Cannot set up server connection” to resolve this situation you can perform these given steps. In case, you need help of an expert then you can Contact Kaspersky support team.

Directions to follow:

Step 1. You need to check if your system has been infected by the Kido networm, if you find so then you need to find a solution on how to disinfect your computer from networm.

Step 2. Next, you need to check your internet connection, in order to check it you can open Internet Explorer on your system and you can try opening Kaspersky website.

Step 3. After that, you’ll need to configure firewall if you find firewall installed on your computer that you need to check it is allowing a rule created for a process avp.exe in its firewall settings.

Step 4. Firewall offers a protection on local networks and the internet, this is a program that helps in monitoring data transferred by the local network or the internet. According to the firewall settings, it blocks or allows data transfer.

Step 5. You need to make sure that system date is set correctly on your computer or not. If not, then it is required to make it correct.

Step 6. If these given steps don’t work for you then you need to try to activate this application late like about an hour. You can take a guide on its activation by visiting the official site of Kaspersky where you can find the complete description of steps in this process.

In case, these given steps don’t fix this troubling situation then you can make a call on Kaspersky customer support Australia +61 1800-921-785. You can explain the situation to its support executives then find a solution accordingly. Experts can ask you for a special permission to take your screen on their desktop and then fix your problem. You can also watch the screen of your computer where you get knowledge on how to fix this situation. 

Also Read This Blog: What are the steps to use firewall in Kaspersky Internet Security 2017?