If you are using Kaspersky application on your computer and you come across an error “Cannot set up server connection” to resolve this situation you can perform these given steps. In case, you need help of an expert then you can Contact Kaspersky support team.
Directions to follow:
Step 1. You need to check if your system has been infected by the Kido networm, if you find so then you need to find a solution on how to disinfect your computer from networm.
Step 2. Next, you need to check your internet connection, in order to check it you can open Internet Explorer on your system and you can try opening Kaspersky website.
Step 3. After that, you’ll need to configure firewall if you find firewall installed on your computer that you need to check it is allowing a rule created for a process avp.exe in its firewall settings.
Step 4. Firewall offers a protection on local networks and the internet, this is a program that helps in monitoring data transferred by the local network or the internet. According to the firewall settings, it blocks or allows data transfer.
Step 5. You need to make sure that system date is set correctly on your computer or not. If not, then it is required to make it correct.
Step 6. If these given steps don’t work for you then you need to try to activate this application late like about an hour. You can take a guide on its activation by visiting the official site of Kaspersky where you can find the complete description of steps in this process.
In case, these given steps don’t fix this troubling situation then you can make a call on Kaspersky customer support Australia +61 1800-921-785. You can explain the situation to its support executives then find a solution accordingly. Experts can ask you for a special permission to take your screen on their desktop and then fix your problem. You can also watch the screen of your computer where you get knowledge on how to fix this situation.
Also Read This Blog: What are the steps to use firewall in Kaspersky Internet Security 2017?
